Information
At Imperial, we believe every gift should be as unique as the person receiving it. We pride ourselves on creating bold, custom, and personalized gifts for every occasion. Our commitment to quality, style, and meticulous detail ensures every moment is truly unforgettable. Explore our services and discover how we can bring your vision to life.
Frequently asked questions
Welcome to Imperial! We're a new design business based in Brooklyn, New York, dedicated to crafting exceptional custom gifts. It all began with a simple idea fueled by a deep passion for creating personalized treasures. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence. We're here to make your gift-giving experience extraordinary.
What is the timeframe of execution for custom gifts?
Since every Imperial piece is made to order and carefully crafted to reflect your unique vision and style, the timeframe for execution can vary. We recommend contacting us directly with your specific custom gift idea for a personalized timeline. Generally, production can take 3 days depending on complexity and current demand. We'll provide a clear estimate upon order confirmation.
What should I know about Imperial right away?
Every Imperial piece is made to order, carefully crafted to reflect your unique vision and style. This means your gift is truly one-of-a-kind and designed specifically for you or your recipient. We pour our passion and expertise into every detail.
How do I start a custom gift order?
It's easy! Visit our Custom Gifts page to learn more about the process. You can submit an inquiry form there, or simply reach out to us at imperialdesignshop@gmail.com or 929-245-6393 to discuss your ideas. We're excited to help you create something truly special.
Can I see examples of your custom work?
Absolutely! Please browse our Shop to see a curated selection of past custom creations and inspiration. We're always updating our gallery with new and exciting projects.
Where is Imperial located?
Imperial is proudly based in Brooklyn, New York, United States. While we are a design studio, we serve customers both locally and nationwide through our online presence.
What kind of materials do you use for your custom gifts?
We are committed to quality and use a variety of premium materials depending on the specific custom gift. This can include high-quality metals, wood, sustainable materials, and more. We'll discuss material options with you during the design consultation to ensure they meet your vision and standards.
Do you offer gift wrapping services?
Yes, we do! We understand that presentation is key to an unforgettable gift. Please inquire about our gift wrapping options when placing your order. We can add that extra touch of elegance and personalization to your Imperial gift.
What if I have a very specific or unusual custom gift idea?
We thrive on creativity and unique challenges! Bring us your boldest ideas. Our design team loves to collaborate and find innovative ways to bring even the most unusual concepts to life. Don't hesitate to share your vision with us.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story, creating unforgettable moments with Imperial's custom designs.
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